By using our website, purchasing on the website or otherwise creating an account on the website, you understand that we may send you communications or data regarding our products. You agree to receive such communications from us. Unless such email is necessary to facilitate a transaction, such as to complete a sale or provide you with information related to a purchase, we will give you the opportunity to opt-out of receiving these commercial emails from us by following the opt-out instructions provided in such message(s). Opting out may prevent you from receiving email messages regarding special offers, improvements, or other updates. You also agree that all notices, disclosures, agreements, and other communications that we provide to you by email satisfy any legal requirement that such communications be in writing. Your consent to receive communications and do business by email, and our agreement to do so, applies to all of your interactions and transactions with Bones Cigar & Brew Co. Please keep us informed of any changes in your email address so you may continue to receive our communications without interruption.
The Site may include links to other websites maintained by third parties. These links are provided to you solely as a convenience. Your access to these third party websites is at your own risk, and we will have no liability arising out of or related to such websites or your access to or use of such websites.
At Bones Cigar & Brew Co.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
By using our website, you agree to the practices described below.
We collect information - name, email address, phone number, billing and shipping address, payment information (processed securely through third‑party payment providers), Age‑verification details (government‑issued ID when required for cigar purchases
to process orders, improve your shopping experience, and comply with legal requirements—especially those related to age‑restricted tobacco products.
We use your information to process and fulfill order, verify legal age for tobacco purchases, communicate order updates or customer support responses, improve website performance and user experience, prevent fraud and maintain security, comply with provincial and federal regulations. We do not sell or rent your personal information to third parties.
Age Verification & Tobacco Compliance
Because we sell regulated tobacco products, customers must be 19+ in Ontario (or the legal age in their jurisdiction)..We may request government‑issued ID to verify age. Orders containing cigars may require age‑verified pickup or signature upon delivery. Age‑verification data is used only to confirm eligibility and is not shared beyond what is required for legal compliance.
All payments are processed through secure, PCI‑compliant third‑party payment processors. Bones Cigar & Brew Co. does not store full credit card details .
We may share your information with Shipping carriers (to deliver your order), Payment processors (to complete transactions), Age‑verification services (when required by law), Service providers who help operate our website.
These partners are required to protect your information and use it only for the services they provide. We may also share information if required by law, such as responding to a legal request or complying with tobacco regulations.
We use cookies and similar technologies to remember your preferences, improve website performance, analyze traffic and user behavior, support secure checkout functionality.
You can disable cookies in your browser settings, but some features may not work properly.
Depending on your location, you may have the right to access the personal information we hold, request corrections, request deletion of certain data, Opt-out of marketing communications.
To make a request, contact us at info@bonescigarbrew.com.
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.These links are provided to you solely as a convenience. Your access to these third party websites is at your own risk, and we will have no liability arising out of or related to such websites or your access to or use of such websites.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website indicates acceptance of any changes.
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: info@bonescigarbrew.com Location: Hamilton, Ontario, Canada